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To place a call, click the Audio button below the keypad or press the Enter key after typing the number.

Info

While WebEx supports video calls between CCAD numbers, it doesn’t have nearly as many features as Microsoft Teams or Google Meet, such as chat and file sharing. Use WebEx for audio calls only.

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Call Forward

To forward your calls to another number, click the Call Settings button at the bottom left and then click Open Call Preferences.

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Mouse over or click messages to reveal buttons to quickly play the message or to open a new window showing more detailed information such as what time they were received, the number of the caller. You can also play the message here, skip to specific parts of the message, or call the number back.

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WebEx settings

Click your profile circle at the top left of WebEx and click Settings. In this guide we’re only going to focus on Audio, Notifications, and Devices.

Audio

In Audio settings, you can select and test the audio devices for your speaker and microphone.

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Devices

In Devices, uncheck the first box labeled Ultrasound.

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