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WebEx by Cisco is a softphone client app that allows fulltime faculty and staff to make and receive phone calls with their work number on their CCAD-issued computer. It also allows users to check and manage voicemail, and forward calls.

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Mouse over or click messages to reveal buttons to quickly play the message or to open a new window showing more detailed information such as what time they were received, the number of the caller. You can also play the message here, skip to specific parts of the message, or call the number back.

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What’s my number?

Forgot what your work number is? Click your profile circle at the top left of WebEx and click Edit Profile. Listed under your email address is your work number.

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WebEx settings

Click your profile circle at the top left of WebEx and click Settings. In this guide we’re only going to focus on Audio, Notifications, and Devices.

Audio

In Audio settings, you can select and test the audio devices for your speaker and microphone.

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Notifications

In Notifications, you can choose the ringtone that is used when you receive calls.

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Devices

In Devices, uncheck the first box labeled Ultrasound.

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