How to Install Windows Updates

Windows update icon

Follow the instructions on this page to install Windows updates on your CCAD-issued PC.

 

If you are off campus, you first need to connect to the CCAD VPN.
(You don’t need to do this step if you are on campus.)

Here is a suggested timeline for installing updates on your computer:

  1. Start installing the updates in the morning while you work.

  2. Restart your computer when you leave for lunch.

  3. When you get back from lunch, log back in and check for updates again.

  4. If you have another round of updates to finish, restart your computer when you leave for the day.

 

When your computer is connected to CCAD’s network, you will see a prompt to install updates which you can delay for up to 2 days. After that, updates will install on their own.

Step-by-step instructions

 

Click the Windows menu at the bottom left of your screen and type “updates.” Click Check for Updates.

Check for Updates in the Windows menu

 


The Settings window will open, and your computer will check for available updates. Click the Install Now button to start installation.

You can minimize this window and continue to work while updates install.

When ready, the Restart Now button will become available on the Settings window. Save any open work and click Restart Now to restart your computer and finish the updates. This could take up to half an hour.

 

Log back into your computer. Open the Windows menu at the bottom left of your screen and type “updates.” Click Check for Updates.

If it has been a long time since updates were installed, a second round of updates may be needed!



If you see a green checkmark with the message You’re up to date, you’re all done.

If you see that more updates are available, click Install Now to start the installation.

 

Possible audio issue


After updating, some computers have had an issue with audio not working. If your sound stops working after installing updates, open the Windows menu and type “Software.” Open Software Center and click install next to Realtek HD Audio Drivers. After a restart, your sound should work again.

 

If you run into any issues, contact the IT Help Desk by calling 614.222.6174 or emailing helpdesk@ccad.edu.