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Improve Internet performance while working or learning remotely from home
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Are you working or learning away from campus? We realize that a reliable Internet connection is integral to working or learning remotely. This article provides information and best practices when it comes to your Internet connection. |
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15 megabit per second (Mb/s) or better download speed
5 megabit per second (Mb/s) or better upload speed
A ‘ping time’ of less than 75 milliseconds
Faculty/Staff: Requesting a new router from your ISP
If you cannot connect to the CCAD VPN using your CCAD-issued computer, you may need to request a new router from your Internet Service Provider (ISP) such as AT&T, Spectrum, or Breezeway. Some modems, such as all-in-one modem/routers manufactured by Technicolor, are not compatible with CCAD VPN access. In this case, we suggest that you contact your ISP and request a new modem.
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