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  1. Most people will be able to connect by using the Windows built-in menus.  To access the menus in Windows 10 go to the Start menu > Settings > Network & Internet

  2. Select Wi-Fi at the top left.

  3. Make sure Wi-Fi is on and select Eduroam from the list of wifi networks.

  4. Press Connect.

  5. You will be prompted for a username and password. Enter your full CCAD email address as your username.

  6. (Sometimes) If your computer has not yet encountered the certificate that encrypts the connection, it may show a Windows Security Alert warning that "The connection attempt could not be completed."

    • You can press a button to view Details.

    • Press Connect to go on.

  7. Your CCAD If your username and password will be sent to CCAD for verification. If they work, your Wi-FI will connectare correct, your device will connect to Eduroam Wi-Fi.


That’s it! If you have any issues contact the CCAD IT Help Desk. The IT Department of the location you are visiting will not be able to provide assistance as only CCAD Help Desk staff can provide support for our accountsOur help desk will be able to assist with basic connectivity and signal strength issues. If you are a visitor from another participating institution, you will need to contact their help desk for issues with your account.