Most people will be able to connect by using the Windows built-in menus. To access the menus in Windows 10 go to the Start menu > Settings > Network & Internet
Select Wi-Fi at the top left
Make sure Wi-Fi is on and select Eduroam from the list of wifi networks
Press Connect
You will be prompted for a username and password:
Username: Your full email address, for example jowl@ccad.edu or student@go.ccad.edu
Password: The password you use to log into that email address
(Sometimes) If your computer has not yet encountered the certificate that encrypts the connection, it may show a Windows Security Alert warning that "The connection attempt could not be completed."
You can press a button to view Details
Press Connect to go on
If your username and password are correct, your device will connect to Eduroam Wi-Fi
That’s it! If you have any issues contact the CCAD IT Help Desk. Our help desk will be able to assist with basic connectivity and signal strength issues. If you are a visitor from another participating institution, you will need to contact their help desk for issues with your accountFollow these instructions to connect connect your Windows device to eduroam WiFi.
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Note that WiFi settings will look slightly different depending on the version of Windows your device is running. |
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Make sure Windows is updated to the current version to get critical security updates! |
Click the network icon in the System Tray at the bottom right of your screen (next to the clock). Enable WiFi and select eduroam from the list of available networks. Enter your CCAD email (e.g., jstudent.1@go.ccad.edu) and password and click Connect.
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Once you see Connected, Secured next to eduroam, you’re connected!
If you have any issues with connectivity or signal strength, contact the IT Help Desk at helpdesk@ccad.edu or 614.222.6174.