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  1. Most people will be able to connect by using the Windows built-in menus.  To access the menus in Windows 10 go to the Start menu > Settings > Network & Internet

  2. Select Wi-Fi at the top left.

  3. Make sure Wi-Fi is on and select Eduroam from the list of wifi networks.

  4. Press Connect.

  5. You will be prompted for a username and password. Enter your full CCAD email address.

  6. (Sometimes) If your computer has not yet encountered the certificate that encrypts the connection, it may show a Windows Security Alert warning that "The connection attempt could not be completed."

    • You can press a button to view Details.

    • Press Connect to go on.

  7. Your CCAD username and password will be sent to CCAD for verification. If they work, your Wi-FI will connect.


That’s it! If you have any issues contact the CCAD IT Help Desk. The IT Department of the location you are visiting will not be able to provide assistance as only CCAD Help Desk staff can provide support for our accounts.

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