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  1. Most people will be able to connect by using the Windows built-in menus.  To access the menus in Windows 10 go to the Start menu > Settings > Network & Internet

  2. Select Wi-Fi at the top left

  3. Make sure Wi-Fi is on and select Eduroam from the list of wifi networks

  4. Press Connect

  5. You will be prompted for a username and password:

  6. (Sometimes) If your computer has not yet encountered the certificate that encrypts the connection, it may show a Windows Security Alert warning that "The connection attempt could not be completed."

    • You can press a button to view Details

    • Press Connect to go on

  7. If your username and password are correct, your device will connect to Eduroam Wi-Fi


That’s it! If you have any issues contact the CCAD IT Help Desk. Our help desk will be able to assist with basic connectivity and signal strength issues. If you are a visitor from another participating institution, you will need to contact their help desk for issues with your account.

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