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Kinney Hall 220 • 614.222.6174 • helpdesk@ccad.edu

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The IT Help Desk & Digital Print Lab is located in Kinney Hall 220.

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Help Desk

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staff are available 9-5 for drop-in or scheduled IT needs,

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student workers are at the front desk for extended hours to assist with Digital Print Lab operations and IT triaging.

See

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the services we offer below, or email us at helpdesk@ccad.edu to submit a ticket. For urgent issues, like

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problems with A/V

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systems during class time, please call us at 614.222.6174.

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IT Help Desk & Digital Print Lab Hours

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Service (click for help getting started)

URL to access service

CCAD email

mail.ccad.edu

Moodle

moodle.ccad.edu

Self Service

ss.ccad.edu/SelfServ/Home.aspx

My CCAD

my.ccad.edu

Wireless printing

print.ccad.edu (only available on ARTNET WiFi)

Adobe Creative Cloud

adobe.com/creativecloud/desktop-app.html

Classroom A/V systems

Hardware and software issues

Office phones and voicemail

Microsoft Teams

microsoft.com/microsoft-teams/download-app

Office 365

office.com

Campus WiFi

ARTNET, GUESTNET, Eduroam

Printers

Scanners

Note

We cannot do in- or out-of-warranty repairs, we can only offer diagnostic services. Repair must be fulfilled by the vendor or manufacturer of the device.

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