IT Help Desk | Services & Hours

 

Packard Library • 614.222.6174 • helpdesk@ccad.edu

The IT Help Desk is located in the Packard Library in the ground floor of the Canzani building. IT Help Desk Technicians are available Mon-Fri from 9AM - 5PM for drop-in or scheduled IT needs, and student-workers at the front desk are available to help with troubleshooting technology.

See the services we offer below, or email us at helpdesk@ccad.edu to submit a ticket.

For urgent issues, like problems with A/V systems during class time, please call us at 614.222.6174.


IT Help Desk Hours

Summer 2023 Hours

Monday – Thursday 9AM - 5PM
Friday 9AM - 1PM, Phone Support Available 1PM - 5PM
Saturday & Sunday Closed

Help Desk Services

The Help Desk can provide assistance to Students, Staff, & Faculty who need assistance with the following.

Service (click for help getting started)

URL to access service

We cannot do in- or out-of-warranty repairs, we can only offer diagnostic services. Repair must be fulfilled by the vendor or manufacturer of the device.