Kinney Hall 220 • 614.222.6174 • helpdesk@ccad.edu • digitalprintlab@ccad.edu
The IT Help Desk & Digital Print Lab are located in Kinney Hall 220. Help Desk staff are available from 9 AM-5 PM for drop-in or scheduled IT needs, student workers are at the front desk for extended hours to help with printing or troubleshooting technology.
See the services we offer below, or email us at helpdesk@ccad.edu to submit a ticket. For urgent issues, like problems with A/V systems during class time, please call us at 614.222.6174.
IT Help Desk & Digital Print Lab Hours
Monday – Thursday 8 AM - 8PM
Friday 8 AM - 5 PM
Saturday 8:30 AM - 12:30 PM
Sunday Closed
Help Desk Services
The Help Desk can provide assistance to Students, Staff, & Faculty who need assistance with the following.
Service (click for help getting started) | URL to access service |
|---|---|
CCAD email | |
Moodle | |
Self Service | |
My CCAD | |
Wireless printing | print.ccad.edu (only available on ARTNET WiFi) |
Adobe Creative Cloud | |
Classroom A/V systems | |
Hardware and software issues | |
Office phones and voicemail | |
Microsoft Teams | |
Office 365 | |
Campus WiFi | ARTNET, GUESTNET, Eduroam |
Scanners |
We cannot do in- or out-of-warranty repairs, we can only offer diagnostic services. Repair must be fulfilled by the vendor or manufacturer of the device.
Digital Print Lab Services
Please see our Digital Print Lab page.